Retirement Plan and Investment Internal Sales Desk Roundtable September 2019

2019 Annual Meeting

Optimal or Optimist?
The Retirement and Investment Distribution Model of the 2020s

September 24 and 25, 2019
Malvern, Pennsylvania

Hosted by: The Vanguard Group

Register On-line

*Registration requires an invitation code

Request Invitation Code


Current Context

Dynamics of the Retirement Plans business are in upheaval at the dawn of the 2020s. Price compressions are leading toward increased collaboration of DCIO and Retirement Plan Sales Desks. Historically focused on tracking large flows, DCIO internal sales desks are now under pressure to show a Return on Investment on their firm’s spend to support product placement by strategic partners. Retirement Plan Service provider internal sales desk historically focused on advisor / consultant support, external wholesaler support, and territory analysis now work more closely with product providers to optimize the effectiveness of their firm’s marketing machine. Across the industry, artificial intelligence, robotics, and automated assistants help streamline the distribution process, automate tasks with low ROI, and focus precious time on high-value functions

Join us for a robust dialogue on the emerging retirement and investment distribution model of the 2020s with the ulimtate goal of enhancing industry effectiveness. 

Meeting Objective

Forum for internal sales desk managers of retirement plan service firms and DCIO firms to address shared issues, major challenges and opportunities for enhancement, emerging industry trends and other topics of interest to attendees. Informal discussions are organized around topics suggested in the registration process. Breakout sessions by function and by business segment.
At the 2019 Annual Meeting, the DCIO and Retirement Plan Internal Sales Desk Roundtables will meet jointly and discuss two initiatives to energize internal sales consultants in the retirement and investment industry:
       1. Five-Star report to recognize best performers
       2. Initiative to identify drivers of personal success


Attendance is by invitation only. The invitation is extended to heads of sales desk leaders of retirement plan service providers and DCIO firms across markets and distribution channels

Date, Time and Location

Tuesday September 24

7:00p.m. -  Pre-event Networking Dinner 

Nectar, Garden Dining Room
1091 Lancaster Avenue
Berwyn, PA 19312

Wednesday September 25, 2019

8:00 a.m. - Breakfast

8:30 a.m. to 3:30 p.m. – Sessions


The Vanguard Group
700 Admiral Nelson Drive, Room 143 
Malvern, PA  19355

Dress Code

Casual Dress for pre-event
Business Casual Dress Code for meetings


Wednesday, September 25, 2019

8:00 a.m.     Continental breakfast buffet

8:30 a.m.     Welcome and Introduction 

9:00 a.m.    Joint General Session

On the road to success: Report and joint work to advance two initiatives designed to enhance the effectiveness of retirement and investment distribution.

10:15 a.m.   Break

10:45 a.m.   Moderated breakout sessions on Hot Topics by Business Segment 

  • DCIO
  • Recordkeeping Service and Hybrid Sales Desks 

12:00 p.m.   Buffet Luncheon

12:30 p.m.   Moderated breakout sessions on channel development – Advisor / Consultant / TPA by Function

At these sessions, we will discuss the impact of payroll integration on the relationship between plan sponsor, advisor/consultant and service provider while reducing risk and fiduciary liability and the burden of administration, improving data integrity and enriching the participant experience.

  • Sales Technology
  • Training & Development

2:00 p.m.     Break

2:15 p.m.     Moderated breakout sessions by Market.

  • Micro / Small / Mid (plans <100 million) 
  • Large and Jumbo plans (plans (≥$100 million) 

3:15 p.m.     Wrap Up and Next Steps

3:30 p.m.     Meeting adjourns

Recommended Hotel

We have a block of rooms at The Desmond Malvern, a DoubleTree by Hilton  For reservations ask to book the room in the EACH Enterprise Internal Sales Desk Roundtable group room block which is $179 not including taxes/incidentals.

 The Desmond Malvern, a DoubleTree by Hilton 
One Liberty Boulevard
Malvern, PA  19355


Ask for reservations.  Ask to book room in the EACH Enterprise Internal Sales Desk Roundtable group room block - $179 rate not including taxes/incidentals.


Register On-line

*Registration requires an invitation code

Request Invitation Code

Registration deadline: Roundtable
On or before June 30, 2019 $1250
After June 30, 2019 $1475

Cancellation policy:

EACH Enterprise, LLC will refund your entire meeting fee if you cancel on or before June 30, 2019.  For cancellations between July1, 2019 and August 15, 2019, EACH Enterprise, LLC will refund your registration fee minus an administration fee of $175.  No refunds for cancellations after August 15, 2019.  In the unlikely event that the number of registered attendees falls short of expectations, EACH Enterprise, LLC will refund the entire registration fee.

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